Associate / Sr. Associate (Service Recovery)

3 - 8 Years
Mumbai

Job Description

JD:

Regulatory reporting monthly/quarterly/yearly
Compliance reporting
IGMS reconciliation monthly/daily
Public grievance portal
Monitoring of daily categorization (Grievance/Critical request)
Buy on line monitoring
Feedback emails
Monthly releasing of footprints(quality checks) for all tracker
I-bank MISs and presentations
Arranging operating councils and insights with stakeholders
Vendor interaction for Blogs process
Vendor billing handling with provisions

Skills :
Good command on communication
Good in data analysis
Excel and presentation knowledge

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

TopGear Consultants Pvt Ltd.

Recruitment firm
View Contact Details+

Contact Company:TopGear Consultants Pvt Ltd.

Salary

Not Disclosed by Recruiter

Industry

Insurance

Role Category

Back Office/Web/Transaction Processing

Role

Associate/Senior Associate -(NonTechnical)

Employment Type

Full Time, Permanent