Application Support Engineer – ROTATIONAL SHIFT

4 - 7 Years
Mumbai

Job Description

Job Title Application Support Engineer


Job Description

Application Support Engineer will be responsible for monitoring and maintaining the multiple enterprise applications within our organization in a technical support role. In addition to providing technical support to business users and processes, the person will also be responsible for setting up the applications to various environments and configuring the related software such as application server.


Responsibilities:

Primary responsibility is to provide technical support to various enterprise application. Issues reports by internal business users or technical staff.

Another primary responsibility is to install, manage and maintain various enterprise applications in various environments like SIT, UAT and Production

Provide support to critical issues during non-working hours; company will provide necessary equipment to carry out the work when away from the office

Adhere to SLAs defined with the business for any issues

Person will be coordinating directly with the business people, educate and make them do the tasks on their own wherever possible and should have the ability to solve the users requests on time

Coordinate with application development team to successfully deploy software releases in both UAT and Production environments


Experience

3+ years of working experience in technical support

Thorough working knowledge of Linux environment

Proficient in T-SQL (queries, procedures, functions, triggers etc.) and Linux commands

Should be able to configure, setup & maintain Java Enterprise Applications Environment (JBOSS) on Linux

Maintain technical data reports

Read and analyse application logs

Sharp troubleshooting and analytical abilities in java

Having experience in Shell scripting or any other scripting language

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Sc - Computers, BCA - Computers

Company Profile

TopGear Consultants Pvt Ltd.

Leading Recruitment Firm
View Contact Details+

Recruiter Name:Ritu

Contact Company:TopGear Consultants Pvt Ltd.

Email :ritu@topgearconsultants.com

Website:http://jobs.topgearconsultants.com

Salary

Not Disclosed by Recruiter

Functional Area

IT Software - Other

Role Category

Admin/Maintenance/Security/Datawarehousing

Role

Technical Support Engineer

Employment Type

Full Time, Permanent